Custom Orders and FAQs
Ready to order some artwork or a book, but still have questions? We have answers! Don't see what you're looking for? Drop us a note at firstname.lastname@example.org.
Pricing and Painting Size
- How much are your paintings?
Prices for paintings range from $65-$150 +shipping (depending on subject/size)
- What are the size options I can choose from
Paintings are available in canvas/wooden panel sizes: 8x8, 8x10, 9x12, 11x14
Digital Illustrations are available in either 8x10 or 11x14
- I would like to do a custom order. What do I need to know?
Custom ordered digital illustrations range from $65- $125 (+shipping) depending on size and scope of commission. Price will be determined on a case by case basis.
- How do I order my custom piece?
Please email me at email@example.com with the images for your custom commission request. I will then contact you to discuss options and pricing. If we are basing the custom order off of a photo, please provide a higher resolution for photo for optimal design.
Will also have limited availability original digital illustrations/prints available on our Prints for Sale page. They are labeled Limited Edition.
Shipping, Delivery & Pick-Up
Is there a shipping fee for artwork?
- Yes, the price will vary depending on purchase and order requests. Breakdown of additional costs will be sent back to customers via email, once they've sent in their specific order
Do you offer door delivery or curb-side pick up?
- At this point in time, no. Everything will be mailed to your specific location you provide in email. Orders will take maximum 2 weeks, but shipping may take longer.
Will I be provided a tracking number for my order?
- Once shipping has been setup, a tracking number will be sent to you as well.
If I place an order how quickly will it be ready?
- A commission could take up to 2 weeks but often less. Not including length of shipping time (though a tracking number will be provided if able to do so)
Refunds & Returns
I've changed my mind. Can I return my artwork?
- All sales are final. We do not offer returns, refunds or exchanges.
What happens if my package arrives missing or damaged?
- We make every effort to ensure that each piece of artwork is packaged correctly; however, in the event a product or piece is either missing or damaged please reach out to us immediately firstname.lastname@example.org and we will either re-ship the item or refund the cost of the missing and/or damaged item.